Please avoid speaking with the mailing company directly within the delivery period time as this may complicate the process to resolve your issues as quickly as possible. We work as quickly as possible to get your orders to you.
However if your item states delivered on the tracking form please contact your local sorting office in the first instance.
Fill out our contact form or email us with your order number, full name and address to.....
customerservices@craftypods.com.au (please only contact us once the maximum delivery time has been reached)